Using Apps in MS Teams

View your apps

Select More apps More options button on the left side of Teams. Here you'll find:

  • Your personal apps. Any app you've added that offers a personal view or workspace.

  • Your team apps. Apps that have been added by your IT admin or a coworker for the teams you're in.

  • Custom apps you've uploaded. If you're a developer and have uploaded custom apps, you'll see all those here, too.

Whenever one of your team apps has something new to tell you, a red number shows up next to the app icon, letting you know how many notifications you have.

More apps

View apps for a particular team

Find the team name, then click More options More options button > Manage team > Apps.

You'll see the apps added for your team, and you can delete and add apps from this screen, too!

Haven't added any apps yet? 

Go to Apps  Store button in the left side of Teams and browse what's available. Please note, some apps require you to login with account credentials.


You want to read on the Microsoft site then click here

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Six things to know chats in Microsoft Teams

Chat is at the center of whatever you do in Teams. From individual chats with just one other person to group chats and conversations in channels—chat has you covered. Here are the top six things to know about chat:
  1. Chats can be one-on-one or in a group.
  2. Press Shift+Enter to start a new line.

  3. Select Format to see all your formatting options.

  4. Chat happens in channels, too.

  5. There are a few ways to search for and find messages.

  6. Hide or mute chats to keep them out of your way.

To see the full explanation of each item, click this link to see the full article in the Microsoft Support page.

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Uploading a file in Teams

On a previous blog we talked about collaborating and working a file together.  Maybe what should have come first is how to get the file in Teams in the first place.

Well today we would like to share how to do just that...

Anywhere in Teams, look for the paperclip icon Select to attach a file. to Attach a file. Alternately:

  • Go to the Files tab.

  • Select Upload.

  • Select single or multiple files from device computer or OneDrive for Business account.

  • Select Open.

For the video on how to do this follow this link to the Microsoft Support page. 

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Pinning chats and channels

Pinning may not be new to some of you, but this is a useful function in Teams for keeping those items you use often near the top of the list.

On either the channel or on a chat, simply select the elipses "..." and then select Pin from the menu provided and this will ensure that the item selected then stays at the top of the list for easy access. It should be noted you can pin a "Team" but can pin the channel within a team.

This is really useful when working on particular project that you want easy access to.  Once the project is over, simply "unpin".  This will move it back to the normal location on a list.

For more information follow this link for the Microsoft support video on how to do this.

As always, if you require further assistance, feel free to call ISG on (04)802 6262 and the team will be happy to help.

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Microsoft Teams and PRIVATE channels

For the video, click here

If you need to have focused, private conversations with people on your team, create a private channel. Most channels are standard ones — everyone on the team can see them as well as view and participate in conversations, share files, and more.  With a private channel, members of a team must be specifically added to it to participate, see content, and to see the channel appear in their list of channels.

Note: Team owners can create private channels, and allow members to create them. Whoever creates a private channel can add people to it.

Create a private channel

  1. Go to a team you want to create a channel for, select More options > Add channel.

  2. Type a name and description.

  3. Under Privacy, select the down arrow and choose Private - Accessible only to a specific group of people within the team.

  4. Select Next.

  5. Type in the names of who you'd like to invite including guests.

    Note: People must already be members or guests of a team to be added to a private channel.

  6. Select Add.

    People you've added will see it appear in their channel list with a lock next to the name. And to see everyone that's been added to a private channel, select the Open people pane.

Share a file and Meet Now

  • When you share a file in a private channel, it's viewable and accessible only to people with access to the channel. These shared files live in a separate SharePoint site away from the standard channels. This ensure access only to members of the private channel.

  • To meet with just the people in a private channel, select Meet now.

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Work on a file together through Teams

For the video, click here

Working in Microsoft Teams lets you work on files together at the same time. Also, messages about the document stay with it and will show up in your team conversations.

  1. In a team conversation or in the Files tab, select More options More options button next to the file.

  2. Choose if you want to edit the file in Teams, on your desktop, or online.

  3. Edit the file. Colored flags show who else is working on it with you.

  4. Select Start conversation to add a message about the file.

  5. Type your message or @mention someone and select Send.

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Microsoft Teams and channels

For the video, click here.

In Microsoft Teams, teams are groups of people brought together for work, projects, or common interests.  Every Corps and Centre already have a Teams group set up for their location.

Teams are made up of two types of channels — standard (available and visible to everyone) and private (focused, private conversations with a specific audience). Each channel is built around a topic like "Team Events," a department name, or just for fun. Channels are where you hold meetings, have conversations, and work on files together.

The tabs at the top of each channel link to your favorite files, apps, and services.

Add a tab

  • Select the plus sign next to the tabs.

    For example, add Planner to create a project board for tracking team tasks.

Pin and unpin a channel

If you have a lot of channels, pin the most important ones to make them easy to find.

  • To pin a channel, choose one to pin and then select More channels > Pin.

  • To unpin a channel, choose one to unpin and then select More channels > Unpin, and to see what else you can do.

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Teams tips

We see an ever increasing use of Microsoft Teams within the Salvation Army, and we are excited at the various possibilities of its use for collaboration in the workplace, and success in the delivery of our mission (to care for people, transform lives, reform society).

There have been a number of tips already provided through this blog on useful features in Microsoft Teams and you can search the blog for these.

However as is common with all things IT, features are often getting updated and its hard for us to keep this information up to date.

However, we have good news.  If you want to know more of what's available in Teams, or need a training video on what's available in teams, you already have this accessible to you.

When the Teams app is open on your screen just click on the "?" on bottom left corner of the window...

That will give you some options...

Selecting Topics will give you a list of various features you can choose to read how best to use them. Selecting Training will provide with a list of short videos where you can see how to perform certain tasks (working in Teams and channels, uploading files, managing chats and calls, etc).  Really useful when you have a few minutes spare in your day to watch and learn how to best use the tool that you have at your disposal.

Over coming weeks, we will highlight some of the ones we believe will be useful to you, but don't wait for us to show you.  Take the opportunity to learn from here.

Thanks for all you do in the mission of caring for people, transforming lives and reforming society.  We hope the tools TSA provides you (O365, Teams, SAMIS, etc) help enable that mission.

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Tips for MS Teams users

It has been good to see the increased use of Microsoft Teams around the territory, and one could say this has been one of the silver linings of our lockdown period. Microsoft Teams is a great tool for collaborating with each other particular when you are unable to be in the same location but even for sending quick messages to colleagues no matter where they are.  Video conferencing has also been used to a much greater extent in the last few months.

But much more than this, there are a number of useful applications within Teams that are often not used because many don't know about it.  Today we want to show you a simple tip that will help you be more effective and productive when using MS Teams.

The search bar in Teams can be used not only for searching through any chat, or collaboration thread for previous information, but it can also be used as a command line.  If you type "/" on the search field you are given the following list:

You choose whichever option you wish by simply typing the remainder of the command. For me the ones I find really helpful in this list include:

/org - which provides the line management for a specific person in our TSA directory

/dnd - quickly sets my status to 'Do Not Disturb' when I'm working on a project and don't want any interruptions, or find myself in a meeting doing a presentation and don't want my chat notifications popping up on screen

/chat - which saves me searching a previous conversation to add to it, I can just use this to quickly send a message to a specific person

Why not take the time to try some of these?  You may, like me, find this a really useful way of quickly finding or sending information.

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MS Teams Tips - Together Mode

It has been a while since ISG provided any tips on our blog and so we want to help you be more productive with the tools you currently have as well as learn some tips on some of the features that are available to you within O365.

Over the next few weeks we will be looking at MS Teams and help you make the most of this fantastic O365 tool that all TSA users have access to.

Today we want to focus on the latest update to the video capability in Teams.  A new feature called "Together mode" has recently been launched to all MS Team users and this is particularly helpful when you have a video meeting with a number of people.  The grid view is still available (up to 9), and an extended Large gallery is also now available (up to 49!) but the grid view can be a little hard to focus on who or what to watch.

The Together mode, using AI, merges all the faces into a single "room" and helps with focussing on the topic at hand.

This is available now to all TSA users. and to get this going you need to do a couple of things:

First, when in Teams, you may need to ensure you have the latest version of Teams, so go to the icon on top right of the Teams window and select "Check for updates"

then select Settings > "Turn on new meeting experience" by ticking the appropriate box

If the box has not been ticked, and you have now made the change, you will need to restart Teams to ensure this takes effect. Your pc may need a complete restart to ensure Teams is not still running in the background.

Then next time you are in a Teams meeting, and you have joined the meeting, you simply need to hit on the "..." (3 dots) on the toolbar and select Together mode.  Be aware that if there are not enough people in the group meeting, then this option may be greyed out but as soon as there are enough people to fill the "room" this will become available.

So next time you are in a video call with a number of people, why not try this.

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Mission Opportunities

Check out our latest job vacancies (we also refer to these as 'mission opportunities') and see if there's a possible place for you.

Digital Connect Update

Please see the "Notification Bar" on the Support portal for any updates related to connection issues Digital Connect are aware of and working on.

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