With the increase of chromebook use within The Salvation Army, there are a number of queries about how to do different things within this new environment.
If you have such queries, feel free to log a ticket with iSG in Supportal.
One question we have received is with regard opening *.rtf files. An *.rtf file is a Rich Text Format file. It is commonly used for files that have text, and it is compatible on most text viewing/editing programs.
To open an *.rtf attachment from your webmail follow the following steps:
- Click on the file that you would like to view. The file will download when you click on it. It should appear on the downloads bar at the bottom of your browser. If it doesn’t appear, it will be in your Downloads folder when you click on the Files icon. Please do not open the file after it has downloaded. You will receive an error.
- Next you will want to move the file into your Google Drive. To do this, you can open Google Drive and upload the file, or you can click and drag on the file to move it into Google Drive.
- To Upload:
- Go to your Google Drive and look for the upload icon.
- When you click on it,
- choose Files…
- Select the .rtf file
- and click Open.
- Once the file is in your Google Drive:
- Check the box next to it.
- Click on the button titled, More.
- Click on Open with.
- Select Google Docs. Your file should open in a new Google Doc.