There have probably been times you are waiting for an important and urgent email that does not come and ponder, has it been sent or has it been blocked? The Salvation Army like all reputable organisations protect staff by blocking emails that are malicious, offensive or simply annoying. The problem is that on rare occasions emails are incorrectly marked as spam!
Now there are two ways you can check for valid emails trapped in the spam filter!
Message Center:
Message Center is available at the following address https://email-quarantine.google.com/messagecenter. Here you can view spam and if an email is genuine, click the Not spam (deliver) button to go to sent to your inbox. You can also view all email in the last 30 days and even mark email that was sent through as spam.
Weekly Email Digest:
Starting this Friday, you will receive an email listing all emails received in the last period, with those marked as spam listed first. You can select the options to do the same as the Message center and send valid mail or mark it as spam.
Note:
- ISG can track email but can no longer release email, you will need to complete this yourself via the Message Center.
- You cannot view spam email for a shared mailbox, a ticket will still need to be logged to ISG to track undelivered email.
- This does not effect Tonga Region, please continue to check your spam folder.
