With the recent changes we have noticed few of our Notes Traveler users are having issues. To make it easy, we prefer you to uninstall Notes Traveler and reinstall on your smart phones.
Below are the instructions to follow.
Step 1: Go to Apps.
Step 2. Open Notes Traveler.
Step 3. Go to menu and Select Tools as shown in the image. (this varies from model to model. Some of the other options for various models are here
.)
Step 4. Tap on uninstall.
Step 5. Confirm Uninstall.
PS: Please ensure you have a Pin/Passcode rather than a pattern lock on your phone before you reinstall traveler.