ISG Blog

As we all continue to work towards protecting the Salvation Army data and its networks, ISG will be implementing a change to incoming emails known as an external email banner or external email warning.  This system helps to alert users from clicking on malicious links, phishing emails sent by external senders.  It plays a vital role in protecting against spam and phishing threats.

What this means is that from Friday, 11 June, any emails received from senders outside of TSA NZFTS territory will contain a banner at the top of the message.  The purpose of this is to remind email users to be cautious of opening attachments or following links from external contacts, helping reduce the threat of phishing and malware.

On the Outlook client, the banner will look similar to this:

This banner will also appear in your Inbox on your mobile and will be similar to this:

Please note, that this will be for all emails sent from outside our Microsoft tenant (which includes other TSA territories).  It may also appear on emails that are created from within TechOne too.  The important matter is to pay attention to the banner and IF you are not expecting the email and it contains links, then check with the sender (if you know them) before proceeding.  

Should you have any queries on this, feel free to contact the ISG team and they will be happy to clear up any concerns with this.

Thank you for your assistance as we all work together to protect our client’s data and the TSA network.

This is just a friendly reminder to be wary of unexpected emails received, particularly from unknown users.

There continues to be a number of emails that are arriving in users Inboxes that are scams, or attempts at phishing information.

A recent one received within our organisation appeared to be an invoice with a pdf attachment.  Fortunately the user was suspicious of this because they were not aware of an impending bill and did not recognise the user.  When looking even more closely, the pdf attachment was not an attachment at all, but simply a link as per the picture attached below

The easiest way to check on such things is to allow your cursor to hover over the link, or the "attachment". The link will automatically appear either over the "link/attachment" or at the bottom of the window as per this picture

Thank you to all who are diligent and watchful as they continue to use technology to fulfill the mission of caring for people, transforming lives and reforming society through God's Holy Spirit's power.

Microsoft can analyze dangerous emails to determine why those messages made it past your spam filters.

When you receive an email that you find suspicious - potentially a phishing email - so you ignore or delete it.  Another option is to report the email to Microsoft for analysis using a free Microsoft add-in for Outlook called Report Message.  You can also use it to report a "false positive," meaning a legitimate email that was incorrectly identified as spam. Microsoft analyzes such messages to improve its spam filtering technology.

The add-in works with desktop and web clients, though the install is different.

If you use both clients, installing in one will make it available in the other however:

Installing for desktop

From your Inbox, select the Home tab then click on the Get Add-ins button

This opens the Add-ins window. In the search box type ‘report message’ as in the screenshot.

Select the Report Message add-in and install it.

For web client

From your inbox , select a message and from the right hand side of the message window click on the three dots

Scroll down to the bottom of the menu that appears and select ‘Get Add-ins’

Install is the same as for desktop client.

Using Report Message

Desktop – Select the message , then click on the ‘Report Message’. From the menu select an appropriate option. 

Web – Select the message , then click on the three dots in the message window and select ‘Report Message’ from the menu. Select an appropriate option.

Wishing you all a safe, relaxing and blessing filled Christmas and upcoming New Year.

May the God who gave us wisdom and strength throughout this past year be with us all in the new to come.

God bless you and thank you for your service and ministry over 2020.  Looking forward to more of the same in 2021!

Apologies to any vegans out there, but I thought this was funny.

Happy Christmas everyone

It's the most wonderful time of the year, keep those carols coming 

Have a fun filled weekend.

You will have recently started receiving the Cortana daily briefing emails.

The Briefing email helps you stay in control of your calendar and be intentional about your day. Within two hours of your workday (as set up in Outlook), you'll get an email about any relevant items to help you better prepare for the day ahead, including:

• Outstanding commitments, requests, and follow-ups to and from other collaborators in email that might have fallen through the cracks.
• Documents related to today’s meetings that you might want to review beforehand.
• Suggested focus time you can schedule to help get independent work done.

If you don't want to receive these, you can unsubscribe by following the link in the email you received.

If you want to know more about it, then follow this link for a little more information on the daily briefing emails.

For those Star Wars fans out there...

Enjoy your weekend.

I mean, it's not December yet... Too soon 

Next week maybe 

Have a great weekend from the ISG Team

On a previous blog we talked about collaborating and working a file together.  Maybe what should have come first is how to get the file in Teams in the first place.

Well today we would like to share how to do just that...

Anywhere in Teams, look for the paperclip icon  to Attach a file. Alternately:

• Go to the Files tab.

• Select Upload.

• Select single or multiple files from device computer or OneDrive for Business account.

• Select Open.

For the video on how to do this follow this link to the Microsoft Support page. 

The answer to the age old question...

Now you can enjoy your weekend.  You're welcome 

Pinning may not be new to some of you, but this is a useful function in Teams for keeping those items you use often near the top of the list.

On either the channel or on a chat, simply select the elipses "..." and then select Pin from the menu provided and this will ensure that the item selected then stays at the top of the list for easy access. It should be noted you can pin a "Team" but can pin the channel within a team.

This is really useful when working on particular project that you want easy access to.  Once the project is over, simply "unpin".  This will move it back to the normal location on a list.

For more information follow this link for the Microsoft support video on how to do this.

As always, if you require further assistance, feel free to call ISG on (04)802 6262 and the team will be happy to help.

Hang in there, not long now to the long weekend . Just one more to go and its Labour Day.

Take care and stay safe everyone

For the video, click here

If you need to have focused, private conversations with people on your team, create a private channel. Most channels are standard ones — everyone on the team can see them as well as view and participate in conversations, share files, and more.  With a private channel, members of a team must be specifically added to it to participate, see content, and to see the channel appear in their list of channels.

The Salvation Army is an international movement and a global organisation.  As such it has a number of policies and regulations set by International Headquarters to assist the various territories in implementing their localised policies and procedures.  This includes Orders and Regulations, Guidelines and Reference materials.

Historically this was only accessible through the old Lotus Notes client, but recently IHQ have upgraded this to a new system called Notes Transformer.  It is important to note this system is solely for IHQ applications for now.

Notes Transformer can be accessed through your web browser.  This includes Orders and Regulations, IHQ Applications, Guidelines and Reference applications.  Further IHQ based applications will be added to this in the future. 

The URL is transformer.salvationarmy.org. ISG have added the link to the ISG Supportal My Links page, TSA Intranet Quick Links Menu and your salvationarmy.org.nz bookmarks in Chrome browser

When you get to the login page, click on the “Login with Microsoft” button.

 When you get into the system you won’t have any applications bookmarked. Click the “Bookmark an Application” button to add the applications you want to access.  You will only see the applications you have access to.
 

Click the check boxes to select the applications you want to add to your dashboard, or click “All” at the top, then scroll down to click “Save Changes” at the bottom. This will add a link to each of the applications to your dashboard.  These will be remembered next time you log in.
 

If you know the specific application title, you can filter the dashboard by using the “Filter” field
 

Otherwise you can use the “Search…” field found on top left corner of window, using keywords for searching through all applications you have access to.

Another weekend is looming.  Grab yourself a cuppa and make the most of the last working day of the week.

Enjoy the weekend.

For the video, click here

Working in Microsoft Teams lets you work on files together at the same time. Also, messages about the document stay with it and will show up in your team conversations.

For the video, click here.

In Microsoft Teams, teams are groups of people brought together for work, projects, or common interests.  Every Corps and Centre already have a Teams group set up for their location.

Teams are made up of two types of channels — standard (available and visible to everyone) and private (focused, private conversations with a specific audience). Each channel is built around a topic like "Team Events," a department name, or just for fun. Channels are where you hold meetings, have conversations, and work on files together.

The tabs at the top of each channel link to your favorite files, apps, and services.