It's road work season... it feels never ending. Oh well take the detour and enjoy your weekend.
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ISG Blog
Helpful hints and ideas from ISG.
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Use special characters in your office documents such as → © â 🖉 👍
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All office applications can insert special characters and symbols. – take a minute to browse through the character sets, especially WingDings.
FAQ for this is here.
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If you have any Tips you would like to share – send them to us via return email for publication.
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ISG are increasing security of our Office 365 for The Salvation Army New Zealand, Fiji, Tonga & Samoa by enforcing Multifactor Authentication (MFA).
Multi factor authentication (MFA) is a security method of authentication where two categories of credentials verifies the user's identity for a login. In our case this is a password and a authentication code either through a text, or through the Microsoft Authenticator app.
For instructions on how to enable this, open this PDF from Google Drive.
When you have completed the steps in the file above, please log a ticket with ISG (sdp.sarmy.net.nz) so that we can activate it for you.
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Ever wanted to check facts, definitions or context of a word?
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Type the word in an email, document, spreadsheet or powerpoint text box, highlight it then right-click->Smart lookup.
FAQ for this is here.
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If you have any Tips you would like to share – send them to us via return email for publication.
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THQ are having their Christmas staff function today. Christmas is not far away now. Merely enjoy it.
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Use colour to organise your Inbox!
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We all interact with software in different ways – some of us work best with rigid structure, others by sorting and grouping while a significant number are visual, and colour helps organise our Inboxes, Tasks and Calendars in a meaningful way.
Outlook has many ways to help such as group views, flags and conditional formatting. Categories is the subject of this Tip.
FAQ for this is here.
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If you have any Tips you would like to share – send them to us via return email for publication.
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Comment from Rollout Surveys...
Need to know more about Groups/contacts, re sharing/read only. Plus Teams, when will we be able to create teams?
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Sharing and permissions for Groups or Contacts is best advised by contacting the ISG Service Desk and explaining what you wish to achieve.
All FAQ’s for Microsoft Teams are here. At this stage, ISG will continue to create teams for everyone to ensure naming consistency and management of file storage. When you require a team created, please raise a ticket with ISG Service Desk advising the Team name and member email addresses.
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If you have any Tips you would like to share – send them to us via return email for publication.
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Wherever you may be, have a fantastic weekend.
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Comment from Rollout Surveys
I also would have appreciated a bit more info on E1 vs E3 as they are quite different (not even sure I have the write codes there but I assume you will know what I mean).
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A copy of the E3 quick guide can be found here. All FAQ’s re Office products usage can be found here. Microsoft has created some excellent videos covering most of the features. The Office365 training centre is here.
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If you have any Tips you would like to share – send them to us via return email for publication.
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December is looming fast and everyone is getting ready for the Christmas season.
May God bless you over this busy time for so many of us... and take the time to laugh. It's a great stress reliever. 
Have a great weekend.
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Comment from the Rollout Surveys...
365 is very slow and clunky (moving folders from the G drive to One Drive was problematic and incomplete), so I have continued using the Google drive until things speed up. I only have an E1 license. Can you tell me if it is slow because I am E1, or because things haven't fully transitioned
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The speed of Office365 is primarily dependant on your internet connection as everything is online cloud based. Please contact the ISG Service Desk if this issue persists. However, ISG will be dealing with file storage as Phase II of the Office 365 project. Currently we recommend you continue to use your current file storage ie. Google Drive or Centre Server.
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If you have any Tips you would like to share – send them to us via return email for publication.
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Comment from Rollout Surveys...
Only complaint is I like the idea of a shared diary but cant figure out how to just make a note in my diary that does not make me busy like my turn to do something or its a particular theme we are following or someone is visiting.
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Set the appointment as ‘Free’ time. Instructions for this are in this FAQ
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If you have any Tips you would like to share – send them to us via return email for publication.
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Recent comment in this post
Hi team, trips and tips is like watching Downton Abby or Lost, all equally bewildering.
Is there a manual, such as used by isg, b... Read More
Tuesday, 26 November 2019 13:16
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Well the iSG Team do love it when people bring baking for them... 
Have a blessed weekend.
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Comment from Rollout Surveys...
Waiting to be changed to E3 to (hopefully) rectify issues.
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To change licences from E1 to E3 or vice versa, please contact the ISG Service Desk. Note that a change from E1 to E3 requires the Budget Holders approval.
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If you have any Tips you would like to share – send them to us via return email for publication.
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Comment from Rollout Surveys...
I can't seem to "send and file" like I used to do a lot!
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E1 does not have this functionality. E3 uses QuickSteps to achieve this. The steps to setup the quickstep are here
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If you have any Tips you would like to share – send them to us via return email for publication.
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Comment from Rollout Surveys....
I have some troubles printing stuff from E1 Outlook
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Please contact Service Desk.
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If you have any Tips you would like to share – send them to us via return email for publication.
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Comment from Rollout Surveys...
Still unsure how to do room bookings
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Adding a room or location to your meeting is straightforward and described in this FAQ.
To add a Room, Location or Resource (Projectors, cars, trucks etc), refer to this FAQ.
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If you have any Tips you would like to share – send them to us via return email for publication.
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Hope you enjoyed Guy Fawkes. Now the countdown to Christmas begins.
Enjoy your weekend.
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Comment from Rollout Surveys...
A prompt to save using One Drive keeps popping up - are we supposed to be using this yet?
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OneDrive is not being actively used at this time. Please continue to use your current file storage ie. Google Drive or Centre Server. Microsoft File Storage and the move of all TSA documents to cloud storage will occur as Phase II of the Office 365 project at which stage, ISG will liaise with each centre to ascertain needs and scope of the change.
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If you have any Tips you would like to share – send them to us via return email for publication.
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ISG Update
Please see the "Notification Bar" on the Support portal for any updates related to connection issues ISG are aware of and working on.
Latest blog post:
It's road work season... it feels never ending. Oh well take the detour and enjoy your weekend....
Use special characters in your office documents such as → © â 🖉 👍 All office appli...